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American Express Global Business Travel has unveiled Hotel Lobby, an agentic artificial intelligence capability designed to speed up hotel sourcing and keep travel programmes under review throughout the year rather than only at renewal points. The company says the new tool sits within its hotel sourcing consulting service and is…

The gap between ambition and evidence has become one of the defining tests of corporate credibility. As scrutiny of greenwashing intensifies and pressure from customers, investors and regulators continues to build, companies are finding that it is no longer enough to announce sustainability targets. They are expected to show, in…

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