Browsing: Beyond KPIs

Defence procurement is being reshaped by a quieter but consequential shift: buyers are no longer judging equipment purely on performance…

Supply chain performance is no longer a matter of waiting for a quarterly scorecard to reveal what has gone wrong.…

In food manufacturing, customer complaints are often treated as an inconvenient afterthought, something to be logged, closed and filed away.…

For years, many homebuilders judged purchasing leadership mainly by one standard: how much money could be taken out of the…

Procurement has long been framed as a contest of leverage, with buyers judged on how much they can shave from…

Food and beverage manufacturers are under pressure to do more than simply keep lines running. Rising energy costs, tighter margins,…

Airbus says it has wiped out foreign object debris incidents on its production floor and cut lost assets by 80%…

Managing strategic suppliers is not simply a matter of negotiating the lowest possible price. As TechTarget notes, the real task…

Coupa has been named a Leader in Gartner’s 2026 Magic Quadrant for Accounts Payable Applications, with the company saying the…

A technology global capability centre set up by a US fashion company had already generated almost $10 million in savings…

Sponsors shopping for a CRO are looking far beyond familiar selling points such as therapeutic expertise, site reach and price.…

Many distribution and manufacturing businesses still discover rebate opportunities long after they could have influenced them, and that delay carries…

Mining companies have become adept at squeezing efficiencies from individual parts of the operation. Procurement teams drive harder bargains, mines…

Freight forwarders and customs brokers are being pushed into a sharper strategic role as customers demand more than simple execution,…

Facilities management procurement is too often treated as a narrow purchasing exercise: a specification is drawn up, bids are compared…