Author: News Room

Industry leaders predict 2026 will mark a pivotal shift in how organisations embed artificial intelligence into core systems, driven by…

A new blueprint for U.S. call centre quality management integrates core metrics, technology, compliance, and continuous coaching to enhance customer…

As autonomous AI agents increasingly operate without human intervention, API providers must adapt by embedding clear documentation, discoverability, security, and…

Saudi integrated facilities management provider Muheel has begun deploying MRI Software’s Evolution platform to modernise asset management and support a…

The apparel industry is adopting advanced digital tools and data-centric strategies to optimise production, reduce waste, and accelerate supply chains,…

DHL Global Forwarding and CMA CGM Group have announced a partnership to deploy nearly 9,000 metric tons of second-generation biofuel,…

As automation reshapes the IT landscape, demand for high-specialisation cybersecurity professionals surges, highlighting a critical talent gap, competitive salaries, and…

As customer engagement becomes central to business success, SMBs are shifting from static records to dynamic, unified CRM platforms like…

Microsoft reveals how phishing has shifted into an industrial-scale, subscription-based criminal enterprise leveraging automation and AI, with the recent takedown…

As AI agents transition from pilot projects to core enterprise tools, the emerging discipline of AgentOps promises to ensure safe,…

The shift from conversational to autonomous agentic AI is redefining market dynamics, pricing models, and strategic partnerships as enterprises seek…

Toyota will begin selling three U.S.-manufactured models in Japan from 2026, blending commercial tactics with diplomatic signalling amid ongoing US-Japan…

Romania will host NATO’s second major military logistics hub from January 2026, creating a southern transit corridor to diversify arms…

President Donald Trump’s intensified tariff approach in 2025 has triggered a cascade of economic impacts worldwide, reshaping trade flows, inflating…

Shoppers of geopolitics saw leaders of the European Union agree to a joint 90 billion euro loan for Ukraine on…