Browsing: Gen AI

IKEA has shifted its response to routine customer enquiries from headcount reduction to role transformation, a strategy the company and…

Alibaba has begun equipping millions of Taobao and Tmall sellers with autonomous AI “digital employees”, marking one of the largest…

Beverage producer Mark Anthony Group has embarked on a company-wide data overhaul that its technology partner Snowflake says is intended…

‘The real power of AI lies in using it to tackle the complex challenges rather than more simple use cases…

Gloat has unveiled what it describes as a new class of workforce technology: the Agentic HR Platform, which the company…

Artificial intelligence is rapidly reshaping procurement, with the emergence of agentic AI marking a significant leap beyond traditional generative models.…

Marks & Spencer (M&S) is advancing its digital transformation with the rollout of artificial intelligence tools designed to optimise daily…

For solo founders accustomed to handling every aspect of their businesses, generative artificial intelligence has begun to change the arithmetic…

The next phase of online retail is being shaped less by product pages and more by conversational engines: AI agents…

For generations, Indian farming relied on local knowledge and close reading of weather and livestock. In recent years a quieter…

Enterprises that have spent the past decade layering robotic process automation, workflow engines and machine learning are now confronting a…

Elsewhere Systems has begun a closed trial of what it calls an AI Procurement Pilot Programme and published a working…

The AWS AI League, a pioneering hands-on programme in collaboration with Atos, is transforming enterprise AI skill development by using…

Salesforce has launched Agentforce Sales, a suite of AI-driven agents integrated within Sales Cloud and Slack, aimed at transforming high-volume…

At GTC 2026, NVIDIA unveiled a series of collaborations and product initiatives aimed at transforming artificial intelligence from pilot projects…