Michelin Connected Fleet launches AI assistant to streamline fleet management in the UK

Michelin Connected Fleet has rolled out its AI Assistant to customers in the UK, giving operators in the commercial vehicle and passenger transport sectors a faster way to interrogate live fleet data through the MyConnectedFleet web platform. The company says the tool is designed to turn complex operational information into immediate answers, helping managers spend less time searching for reports and more time acting on them.

Users can type plain-language requests into the syst...

em, such as asking which drivers have been most fuel-efficient during the month, which vehicles need tyre maintenance, or what the fleet’s fuel bill has been over a given period. Michelin says the assistant can return results in text or visual form and is built as a closed environment intended to protect data confidentiality.

Sophie Foucque, chief executive of Michelin Connected Fleet for Europe, Africa and Australia, said the product was a logical extension of the business’s customer support focus. She said it had been co-developed with some of the company’s largest customers and would make it easier for fleet teams to work with vehicle data without repeatedly generating separate reports.

Michelin is also positioning the assistant as part of a broader digital maintenance and safety offer. The company says it can be used alongside onboard cameras, automatic tyre-wear inspection technology and underinflation alerts, allowing fleet operators to combine different tools within a single operational approach.

The launch comes as Michelin cites internal research showing 78% of fleet managers believe artificial intelligence will reshape the sector. The assistant is already available in the UK, the US, France, Spain, Denmark, the Netherlands, Finland, Sweden, Germany and Italy, with further features due to be added over time based on customer feedback.

Source: Noah Wire Services