PRADA Group has moved to tackle a long-standing retail headache: ensuring that store staff, digital teams and commercial leaders are working from the same, up-to-date figures at the same time. According to Databricks, the luxury group has been using Lakebase to support a more consistent approach to KPI delivery across its global retail network, where decisions increasingly depend on live customer profiles, product performance, revenue trends and campaign results.
The problem, a...
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s the company described it, was not simply that data was scattered across different systems. It was that the business was often operating with multiple versions of the truth. Anna Codispoti, head of data analytics at PRADA Group, said the issue was that different teams were relying on different datasets, which made it harder to support the business effectively.
That challenge became more acute as the group expanded the use of metrics across in-store engagement, digital commerce and wider performance reporting. Legacy systems were only refreshing KPI data a few times a day, leaving staff to work with information that was already stale. In customer-facing applications, latency also slowed access to insights needed by sales advisers during live interactions.
At the Data + AI Summit, PRADA Group said Lakebase helped it unify analytics and KPI calculations that had previously been spread across disconnected systems. The result was a single trusted view of performance, with definitions that could be reused across teams rather than rebuilt in silos. The company said the new architecture was able to handle thousands of KPIs across regions, product categories and time periods, giving decision-makers faster access to operational intelligence.
The move reflects a broader retail shift towards real-time data infrastructure. Databricks has repeatedly framed its Lakehouse for Retail offering around the need for timely decisions on matters such as omnichannel orders, inventory flows and distribution planning. Other companies have reported similar ambitions, including efforts to consolidate transactional and analytical workloads in a single environment and cut latency to near real time.
For PRADA Group, the aim is straightforward: reduce friction in day-to-day operations while giving the business a more reliable foundation for strategic decisions. In a sector where customer experience and brand consistency matter as much as speed, even small delays in the flow of information can have outsized consequences.
Source: Noah Wire Services
