Hyland and Rexel Canada deploy AI-driven invoice automation achieving near-perfect accuracy in 48 hours

Hyland says Rexel Canada has begun using its agentic document processing tools to automate invoice handling, in a deployment the enterprise content management company says produced near-perfect indexing accuracy within 48 hours.

The rollout, delivered with Onit, is part of Rexel Canada’s Axelerate 2028 transformation programme and extends a relationship with Hyland that has lasted more than a decade. According to Hyland, the new system is being used for non-trade accounts pay...

able invoice ingestion and is built on its Intelligent Document Processing foundation within the Content Innovation Cloud.

The vendor said the technology combines generative AI with agentic automation to interpret unstructured financial documents and act on them with far less human intervention. Hyland said the approach is intended to cope with messy real-world inputs such as handwritten invoices, complicated tax layouts and low-quality scans, without requiring heavy scripting or bespoke configuration.

Steve Baird, Hyland’s chief revenue officer, said the Rexel deployment showed how organisations could begin operationalising AI now while laying the groundwork for wider automation. Frederic Petit, Rexel Canada’s CIO and vice president of supply chain, said the company’s long use of Hyland’s platform had shown how the software continued to evolve alongside the business, and that the new document processing capability fit its AI-led digital strategy.

Hyland said the result has been a sharp reduction in manual validation, lower data-entry effort and faster downstream finance workflows. The company also said its platform is designed to connect unstructured content, add business context and coordinate automation across finance, operations and shared services without forcing changes to existing enterprise systems.

The announcement adds to a growing push by enterprise software vendors to position agentic AI not as a future promise, but as a tool that can deliver measurable operational gains quickly, particularly in accounts payable, where document volumes are high and manual review remains costly.

Source: Noah Wire Services