**London**: Mindbreeze has unveiled the Insight Workplace, an AI-driven tool designed to enhance employee interaction with company data. By alleviating data silos and presenting information conversationally, this innovative platform aims to improve decision-making and collaboration across organisations.
Mindbreeze, an Austrian provider of artificial intelligence-driven knowledge management solutions, has launched a new product called the Insight Workplace. This innovative tool is designed to improve the way employees access and interact with company data by leveraging AI technology to retrieve relevant information in real time from multiple sources.
The Insight Workplace aims to mitigate the issue of data silos that often hinder efficiency and decision-making within organisations. By presenting information in a conversational manner, similar to interactions with a knowledgeable colleague, users can ask questions and receive relevant answers without the need for navigating through various systems.
Daniel Fallmann, the founder and CEO of Mindbreeze, explained the inspiration behind the product’s design, stating, “The Insight Workplace concept was inspired by human communication. Employees should interact with our solution as they would with a competent colleague – in the sense of a conversation.” He highlighted its practical use by providing examples of common queries employees might have, such as tracking customer project statuses or identifying contracts approaching expiration. The system is programmed to automatically select the best format for presenting information, whether in lists, diagrams, or tables.
The Insight Workplace is built on Mindbreeze InSpire, which offers functionalities such as fact extraction and natural language question answering (NLQA). To enhance reliability, it employs a technique known as Retrieval Augmented Generation (RAG) to minimise incorrect output, commonly referred to as ‘hallucinations’ in AI parlance.
The platform supports integration into existing IT infrastructures, be it cloud-based, on-premises, or through software-as-a-service (SaaS) solutions, and can connect to over 500 data sources. This comprehensive connectivity allows for the seamless consolidation of information across platforms like Outlook and SharePoint.
Further enhancing the user experience, the Insight Workplace features structured displays of inquiries through “Insight Touchpoints,” which archive each interaction, allowing for easy updates. Additionally, “Insight Journeys” cluster related inquiries, ensuring employees receive up-to-date information about specific topics, such as onboarding processes in HR.
Mindbreeze asserts that by utilising diverse AI methods and providing real-time data access, the Insight Workplace is positioned as a transformative tool for decision-making, collaboration, and overall corporate efficiency.
Founded in 2011, Mindbreeze has established itself as a leader in AI-powered enterprise intelligence, with operations in both Europe and the United States. The firm is striving to redefine how businesses harness data, focusing on delivering actionable insights that can facilitate smarter decision-making.
Source: Noah Wire Services
Subscribe to Industry Updates
