Harmon Transportation says an 18-month overhaul built around Avetta has cut its onboarding time by 70%, lifted revenue by 93% and helped it reach a 17% profit margin without expanding its administrative team.
The Australian light freight operator, which specialises in urgent 24-hour hotshot deliveries for the mining sector, had been running on paper files and spreadsheets before the change. That approach, the company said, slowed hiring, created inefficiencies and left complian...
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ce blind spots that made it harder to scale or win larger customers.
In a sector where safety and regulation are central to commercial access, those weaknesses mattered. Truck driving is one of Australia’s most hazardous jobs, according to Safe Work Australia, and the risks are amplified on remote mining routes, where fatigue, wildlife and long distances add to the pressure on drivers.
Harmon said the shift away from manual administration was designed to remove bottlenecks across operations, finance, workplace health and safety, and technology. The company adopted what it described as a no-paper, no-spreadsheets model, using Avetta alongside its own systems so information could be cross-checked more quickly and compliance issues identified earlier.
The transport firm also gained Western Australia Heavy Vehicle Accreditation, or WAHVA, which it said strengthened its ability to pursue higher-value work and showed customers it was meeting required safety standards.
Paul Konstek, Harmon’s chief executive, said manual processes had been holding the business back. Speaking on the company’s account of the project, he said working with Avetta had been a “gamechanger” and that the business had achieved strong bottom-line growth without hiring extra back-office staff. He also said some rival onboarding systems were confusing and created unnecessary back-and-forth before work could start.
Avetta said the project was about more than speed. Luke Boyle, the company’s vice president of operations for APAC, said in a statement that Harmon had built a stronger safety culture by eliminating paper and spreadsheets and introducing repeatable, auditable processes across jobs and drivers. He said digitised workflows and better visibility over compliance risks had improved safety assurance for workers, clients and the communities they serve.
Avetta says it works with more than 130,000 businesses in more than 120 countries, providing tools for compliance, prequalification, safety and performance benchmarking. For Harmon, the result has been faster onboarding, firmer compliance controls and stronger financial performance, all without adding administrative headcount.
Source: Noah Wire Services
