Molex has sharply raised the performance of its global supply chain after teaming up with Celonis, lifting purchase order confirmation rates from 30% to 90% and using process intelligence to bring more of its operations under real-time control.
The electronics manufacturer said the project has helped it move away from fragmented, manual workflows and towards a more data-led operating model. By using Celonis’ Process Intelligence Platform, Molex has been able to map processes ...
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end to end, identify where delays begin and act more quickly on bottlenecks that previously rippled through its supply chain.
A central part of the change has been the creation of a digital twin of the supply chain, giving the company a live view of how work actually moves across systems and sites. According to Molex, that has improved transparency, standardised workflows across regions and created cleaner, more structured data to support further automation and AI use cases.
The results have been tangible. Molex says 87% of invoices are now processed automatically, while warehouse efficiency has improved by 10% to 15%. The company has also used process analysis to target areas such as procure-to-pay, where it found only 30% of supplier orders were being confirmed promptly, affecting planning certainty for customers. It also streamlined manual approvals for low-value requisitions.
MJ Patil, Molex’s director of process excellence, said process intelligence has become the core of the company’s digital overhaul and the basis for its AI work. Tony Gainsford, senior director of supply chain at Molex, described the platform as giving the business a single-click view across the whole process landscape, likening it to an MRI or X-ray for its ERP systems.
Celonis co-founder and co-CEO Alex Rinke said Molex’s experience illustrates a wider problem for companies trying to extract value from AI: without business context, the technology struggles to deliver. In his view, grounding AI in process intelligence helps turn operational data into something more actionable.
Molex has long positioned its supply chain as a strategic capability, and the Celonis partnership appears to fit that wider effort. The company has previously described its Intelligent Digital Supply Chain initiative as a way to digitise operations and respond more quickly to volatility, while maintaining product availability and reliability. The latest results suggest that, for Molex at least, the combination of visibility, automation and process discipline is now producing measurable gains rather than just theoretical ones.
Source: Noah Wire Services
