Browsing: Beyond KPIs

As customer engagement becomes central to business success, SMBs are shifting from static records to dynamic, unified CRM platforms like…

As AI agents transition from pilot projects to core enterprise tools, the emerging discipline of AgentOps promises to ensure safe,…

IFS has announced a definitive deal to acquire Softeon, a cloud-native WMS provider, in a move to enhance AI-driven automation…

In 2025, enterprise software transformation shifts towards deliberate, AI‑integrated cloud strategies, driven by advances in platform infrastructure and new hybrid…

The upcoming Cyber Security and Resilience Bill will significantly increase obligations for managed service providers, placing supply-chain security at the…

As customer journeys become increasingly fragmented across channels, retailers are adopting integrated, real-time measurement frameworks to enhance attribution accuracy and…

As companies face economic volatility, AI-enabled RevOps is transforming revenue predictability by unifying sales, marketing, and customer success , with…

iManage reports sustained growth in cloud adoption and recurring revenue as organisations prioritise content security and governance for AI integration,…

John Crane has secured a multi-year Global Framework Agreement with an international energy firm to standardise seal management, improve operational…

Pegasystems has launched an upgraded Pega Client Lifecycle Management (CLM) that embeds advanced agentic AI to automate and govern onboarding,…

Research among Chinese undergraduates highlights the importance of innovative learning environments and student confidence in harnessing AI tools to…

RIVI Technical Group is transforming heavy industry maintenance from reactive repairs to predictive, data-driven lubrication strategies, promising reduced downtime and…

Legal firms in India are turning to native AI tools embedded within familiar Microsoft Word and Outlook platforms, reducing workflow…

Workato and Confluent have announced a strategic partnership to integrate streaming data monitoring with production-grade workflow orchestration, aiming to turn…

Europe’s car factories are undergoing a revolutionary transformation as AI, robotics, and electrification converge, promising increased efficiency but also posing…