IFS has unveiled an advanced industrial AI software platform, introducing 10 Digital Workers equipped with specialised skills to autonomously manage critical operational tasks, marking a significant leap in enterprise automation.
IFS has unveiled a significant advancement in industrial AI software with the next evolution of its IFS Loops agent platform, introducing 10 Digital Workers equipped with 50 agentic skills, designed to autonomously manage high-volume, mission-c...
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ritical operational tasks. This announcement, made from Dubai, highlights the company’s strategic focus on serving sectors such as manufacturing, energy, utilities, telecoms, construction, aerospace and defense, and service industries.
Unlike traditional automation technologies, robotic process automation (RPA), or generative AI, IFS Loops Digital Workers stand out by handling complex workflows with domain-specific intelligence. Backed by industrial large language models (LLMs), these digital agents provide real-time operational intelligence, audit-ready compliance, and continuous performance improvement. They work alongside human teams to reduce manual workloads and amplify employee impact, either embedded within the IFS Cloud ecosystem or running alongside legacy IT systems. The platform’s design ensures companies see immediate returns on investment through improved operational agility and reliability.
Somya Kapoor, CEO of IFS Loops, emphasised the urgency for businesses to quickly adapt to accelerating operational complexity. Speaking about the platform, she noted that operations teams and CIOs cannot afford lengthy IT rollouts to achieve transformation. IFS Loops aims to offer an immediate, scalable digital workforce solution that orchestrates industrial workflows with contextual understanding, freeing skilled teams to concentrate on higher-value activities. She positioned the platform as an accessible entry point into agentic AI and a gateway to the broader IFS Cloud ecosystem.
IFS has laid out an ambitious roadmap to scale its agentic AI capabilities, with more than 100 agentic skills expected by December 2025. This expansion will ensure the platform evolves in tandem with industrial challenges. Additionally, IFS plans to release IFS Loops Studio in early 2026, providing customers with the flexibility to rapidly create and customise their own digital workers as operational demands change. This user-driven approach complements the existing ten digital workers, currently designed for key workflows including field dispatch, supplier coordination, customer order management, and inventory replenishment.
The platform is underpinned by deep industrial expertise and integration capabilities, linking seamlessly with over 65 enterprise data sources. This breadth of connectivity supports end-to-end automation across asset-heavy environments, helping reduce downtime, minimise errors, and accelerate responsiveness to market shifts.
IFS’s entry into this space was accelerated by the acquisition of TheLoops, a specialist in autonomous AI agent technology, enabling the development of an Industrial AI workforce tailored to regulated, asset-intensive sectors. The integration allows enterprises to design, test, deploy, monitor, and fine-tune AI agents for complex workflows that drive operational efficiency and compliance.
Industry analysts have recognised the strategic advantage of embracing agentic AI. Mickey North Rizza, Group Vice President of Enterprise Software at IDC, commented that companies deploying these AI-driven digital workers position themselves ahead of competitors by boosting productivity, enhancing employee experiences, and improving operational agility.
Looking forward, IFS plans to embed these agentic AI capabilities fully within its ERP systems by year-end, allowing customers to construct autonomous AI workflows internally. This integration fills a critical gap in managing AI-driven automation within industrial enterprises and accelerates value realisation from AI investments.
Further reinforcing its commitment to industrial AI, IFS recently launched new AI-powered features in its IFS Cloud 25R1 release, broadening the application of agentic AI across the entire asset lifecycle, from supply chain augmentation to critical service operations. This suite now offers over 200 AI capabilities designed to automate and optimise manufacturing and service workflows at scale.
In summary, IFS’s enhanced Loops platform heralds a new era in industrial operations by combining AI-driven digital workers with deep domain knowledge and enterprise integration. This positions enterprises to meet escalating complexity with agile, intelligent automation that evolves alongside their operational needs.
Source: Noah Wire Services
