Author: Isabella Ferrari

I’m a passionate leader in Supplier Relationship Management (SRM), with over 20 years of experience developing and nurturing trust-based partnerships with colleagues and suppliers. I’ve led strategic governance and cross-functional program management in complex, multinational, and matrixed environments. My expertise lies in vendor governance and performance frameworks that support data-informed decision-making and drive operational excellence. Throughout my global roles at Gartner, Novartis, and most recently Roche, I’ve consistently helped senior stakeholders collaborate effectively and align on strategic priorities through insight-driven dialogue. I’ve designed, launched, and embedded SRM frameworks that deliver measurable value and improve performance across diverse portfolios of strategic suppliers—particularly in the Managed Services and Technology space. Having lived and worked in Austria, the UK, Italy, and Switzerland, I bring a globally agile mindset and strong cultural awareness to everything I do. I’m driven by a genuine passion for enabling collaboration, building alignment, and unlocking collective potential.