Ziegler, a prominent name in logistics, has embarked on a transformative journey to digitalise its warehouse operations, utilising the innovative DexoryView platform developed by Dexory, a leader in robotics and data intelligence. This approach has led to substantial improvements in stock accuracy, process enforcement, and operational efficiency at one of Ziegler’s key UK sites, which features a complex layout and over 55,000 pallet locations.
The logistics sector faces the perennial challenge of maintaining high stock throughput amidst vast storage areas, where even a minor scanning error can result in significant setbacks. Ziegler recognised the pressing need to enhance visibility and integrity in its warehouse data. By adopting DexoryView, the company aimed to reduce the time spent on manual cycle counting while effectively managing stock loss. The solution employs advanced robotics and AI to create a digital twin of the warehouse, offering real-time insights that are crucial for effective operations.
Speaking on the challenges faced, Ignas Saknaitis, Divisional General Manager for Logistics at Ziegler, highlighted the critical nature of maintaining accuracy in inventory management. “We recognised that even a 1% miss-scan rate could create major issues, from stock rotation delays to customer service impacts,” he noted, recalling a lengthy stocktake process that required intense labour and often resulted in lingering discrepancies. The implementation of DexoryView has since enabled Ziegler to identify and address issues as they arise, a significant enhancement compared to previous methods.
The results have been immediate and impactful. Within just a month of going live, Ziegler has reported notable gains, including the ability to locate missing pallets and rectify mispicks more efficiently. The platform has streamlined operations by resolving common pain points such as improperly labelled pallets and misallocated inventory—problems that would typically lead to costly downtimes. This shift not only boosts operational efficiency but also signals a cultural transformation in how Ziegler approaches inventory control, aligning closer with industry best practices and enhancing customer satisfaction.
Oana Jinga, Chief Commercial and Product Officer and Co-Founder of Dexory, emphasised the collaborative effort between Ziegler and Dexory to eliminate guesswork. “In busy warehouse environments there is no room for guesswork, and outdated data can lead to deliveries being returned, ultimately impacting customer satisfaction,” she stated. Through this partnership, Ziegler now leverages valuable insights that help drive efficiency and resolve underlying issues—factors which are paramount in an increasingly competitive logistics market.
Looking to the future, Ziegler is exploring additional functionalities of DexoryView. These include optimising warehouse layouts based on movement trends and providing customers with live access to inventory data, enhancing transparency and trust. Plans are also in motion to roll out this technology to other Ziegler sites after an assessment of the initial implementation’s ROI.
This forward-thinking strategy reflects not only an investment in technology but a comprehensive shift towards a data-centric approach in logistics. As the industry increasingly relies on such innovations, Ziegler stands as a testament to the operational benefits of integrating advanced technologies within traditional practices.
Ultimately, the deployment of DexoryView underscores a critical evolution within the logistics sector, highlighting the importance of real-time data intelligence in optimising warehouse operations, improving stock management, and ensuring customer satisfaction—a trifecta essential for success in today’s fast-paced shipping landscape.
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Source: Noah Wire Services
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