Tata Consultancy Services (TCS) and ABB have renewed their 18-year collaboration, introducing the Future Hosting Model to modernise ABB’s global IT operations with advanced AI and automation, focusing on security, resilience, and sustainability.
Tata Consultancy Services (TCS) has deepened its longstanding partnership with ABB, extending their collaboration that has spanned 18 years to modernise ABB’s global IT operations. This renewed, multi-year agreement focuses ...
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on an ambitious overhaul of ABB’s hosting infrastructure through the implementation of the company’s Future Hosting Model, a next-generation, modular IT framework designed to streamline systems, enhance digital resilience, and boost operational efficiency worldwide.
The Future Hosting Model, powered by TCS, leverages advanced AI-driven capabilities to enable predictive operations, accelerate service restoration, and maintain continuous security through an innovative Zero Ops framework. This approach minimises manual oversight by automating issue detection and resolution while strengthening cybersecurity measures. The framework aims to establish a resilient and flexible IT environment that supports ABB’s Core Platform strategy, which emphasises large-scale modernisation, automation, self-service tools, faster cloud adoption, and robust orchestration.
Alec Joannou, Group CIO of ABB, highlighted the significance of this extended partnership, noting that modernising hosting operations will lay the groundwork for greater agility, faster innovation, and enhanced reliability in ABB’s business processes. He emphasised how the Future Hosting Model embodies ABB’s commitment to building a modular and scalable IT environment geared towards operational excellence and innovation.
Echoing this sentiment, Anupam Singhal, President of Manufacturing at TCS, underlined the collaborative nature of the alliance and its alignment with a shared vision to empower people and drive intelligent, autonomous operations. According to Singhal, the partnership will create a platform-driven core designed to foster efficiency, agility, and innovation across ABB’s global operations.
Over nearly two decades, TCS has played a crucial role in ABB’s digital transformation journey, contributing to projects including enterprise resource planning (ERP) implementation, cloud migration, and data centre consolidation. The renewed collaboration builds on these foundations by aiming to transform ABB’s infrastructure services, enabling faster innovation in electrification and automation sectors and delivering substantial business value.
In addition to technological innovation, the partnership also addresses sustainability goals. Through a cloud-first approach and data-driven governance, TCS will support ABB in reducing its carbon footprint, reinforcing the companies’ commitment to environmentally responsible business practices. Furthermore, TCS’ managed services platform will add agility to ABB’s IT operations by supporting integration needs during mergers, acquisitions, and carve-outs, ensuring seamless continuity and flexibility.
This collaboration strengthens TCS’s position as a trusted IT partner for ABB, bolstered by the company’s extensive European footprint, spanning over 45 years, with 62 offices across 21 countries, and a track record of consistent distinction in customer satisfaction and workplace excellence.
As ABB continues to innovate in electrification and automation, this extended partnership with TCS is poised to accelerate digital transformation, underpinning the company’s growth and ability to deliver cutting-edge solutions with greater speed, security, and sustainability across its global operations.
Source: Noah Wire Services