Gap Inc. enhances supply chain management with new AI platform rollout

Gap Inc. is expanding its use of artificial intelligence behind the scenes, with plans to roll out Inspectorio’s AI platform across Old Navy, Gap, Banana Republic and Athleta.

According to Inspectorio, the system is intended to improve supply-chain visibility, strengthen quality management and make it easier for suppliers to work together across Gap’s global network. The company says the technology will support product traceability by combining data collection with automate...

Inspectorio chief executive Chirag Patel said in announcing the deal that the partnership would help turn transparency into a business advantage and allow Gap to make quicker decisions across a complex supplier base.

The move adds to a broader automation push at Gap, which has been steadily adopting robotics and other digital tools in its logistics operations. Earlier in 2025, the retailer began using Boston Dynamics’ Stretch robots to handle inbound box processing at distribution centres in Tennessee, Ohio, New York and California.

Gap has also deployed hundreds of Kindred Sort picking robots in its US warehouses and has used Exotec’s Skypod system to improve returns handling. In 2021, it acquired CB4, a New York- and Tel Aviv-based artificial intelligence and machine learning company focused on retail applications.

Inspectorio itself has been building out its AI capabilities for some time. The company launched an AI-powered supply chain management platform in February 2024, bringing together multiple tools into a single system aimed at improving traceability, sustainability and production oversight. A year earlier, it unveiled a generative AI product designed to recommend corrective and preventive actions for supply-chain users.

The latest agreement suggests Gap is betting that more advanced software, alongside warehouse robotics, can help it manage a sprawling sourcing and distribution operation with greater speed and precision.

Source: Noah Wire Services