In a $3.3 billion deal, Capgemini’s acquisition of WNS aims to revolutionise business process transformation with agentic AI, setting a new standard in digital-led intelligent operations worldwide.
Capgemini has completed its $3.3 billion acquisition of WNS, a digital-led business transformation and services company, in a move poised to reshape the landscape of Intelligent Operations powered by agentic AI. The deal, first announced in July, was finalised on 17 Oct...
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ober and is set to establish a global leader equipped to drive end-to-end transformation of business processes through advanced AI technologies.
Aiman Ezzat, CEO of Capgemini, underscored the strategic significance of the acquisition, highlighting the shared vision between the two companies on the transformative potential of agentic AI—autonomous AI systems capable of making decisions and managing processes independently. “By combining Capgemini’s global reach, strategy and transformation capabilities, technology and AI leadership with WNS’ industry expertise and platforms, we’re uniquely positioned to help our clients reinvent their business processes end-to-end and lead in their market,” Ezzat said in a statement.
The addition of WNS, an India-based outsourcing firm known for its digital business process services, is expected to enhance Capgemini’s offerings in intelligent operations. Keshav Murugesh, CEO of WNS, emphasised the cultural alignment between the firms, noting that their shared values will facilitate a seamless integration that unlocks new growth opportunities. “The shared values and culture of the two formerly individual companies will make for a seamless integration, enabling us to unlock exciting opportunities,” Murugesh reflected.
The transaction has been unanimously approved by the boards of both companies and is projected to be immediately accretive to Capgemini’s revenue growth and operating margin. Financial forecasts anticipate earnings per share to increase by 4% before synergies in 2026 and by 7% post-synergies in 2027, signalling strong confidence in the long-term value creation of the deal.
Capgemini aims to capitalise on the expanding market for Generative AI and agentic AI-powered solutions—technologies that deliver autonomous decision-making capabilities within business operations. By integrating WNS’s industry-specific platforms and domain expertise with its own global strategy and advanced AI leadership, Capgemini is positioning itself at the forefront of digital business process services innovation.
Industry analysts see the acquisition as a significant development within the IT services and business process management sectors, bolstering Capgemini’s capacity to offer cutting-edge digital BPS (business process services) and intelligent operations solutions. This aligns with broader industry trends where AI-driven automation and digital transformation are increasingly essential for maintaining competitive advantage.
In summary, Capgemini’s acquisition of WNS marks a decisive step towards becoming a global leader in AI-powered intelligent operations. The combined entity is expected not only to accelerate Capgemini’s growth trajectory but also to enable enterprises worldwide to reimagine and transform their business processes through agentic AI technologies, delivering enhanced efficiency and innovation across sectors.
Source: Noah Wire Services
