Procurement software firm Jaggaer is set to double its Hyderabad workforce, emphasising India’s growing role as a hub for artificial intelligence and global technological innovation, backed by Vista Equity Partners’ strategic investment.
Jaggaer, a global procurement and software company owned by Vista Equity Partners, the investment firm led by Black billionaire Robert F. Smith, is set to significantly expand its workforce and operations with the launch of a new global capability center (GCC) in Hyderabad, India. This centre, inaugurated recently, currently employs 180 people but is expected to double its staff to around 500 over the next few years, underscoring Hyderabad’s growing status as a key hub for technology and artificial intelligence expertise.
The Hyderabad facility will be central to Jaggaer’s strategy moving forward, focusing on software development, cloud operations, IT services, and the advancement of its Agentic AI platform. These capabilities are integral to the company’s offerings, which serve a broad range of sectors including manufacturing, higher education, consumer goods, retail, and government. The expansion reflects a broader trend within India’s fast-growing Global Capability Centre sector, which, according to industry body Nasscom, now hosts over 1,580 centres employing approximately 1.7 million people nationwide.
Hyderabad’s appeal as a destination for technology and innovation hubs is further enhanced by government incentives and a well-established talent pool specialising in AI development. For Jaggaer, this strategic location offers not only access to skilled professionals but also helps manage operational costs in the highly competitive procurement software market, dominated by major players like SAP Ariba and Coupa.
This expansion aligns closely with Vista Equity Partners’ long-term growth philosophy. Since acquiring Jaggaer in August 2024 from Cinven, Vista has focused on enhancing the company’s AI-driven procurement capabilities, which integrate the entire source-to-pay cycle—from sourcing and spend management through to contracting, invoicing, and supply chain oversight. Jaggaer’s platform serves over 1,400 customers globally, automating critical procurement tasks and leveraging artificial intelligence to optimise processes.
Vista’s acquisition of Jaggaer illustrates the firm’s commitment to enterprise software and technology-enabled businesses. Led by Robert F. Smith, who Bloomberg ranks as the second-richest Black billionaire in America with a net worth of $11.1 billion, Vista has grown substantially from managing $3.5 billion in assets in 2012 to overseeing more than $100 billion today. The firm has invested in more than 85 software companies and completed over 600 transactions worth in excess of $320 billion, earning a reputation for disciplined and steady growth in enterprise technology.
Jaggaer itself is embracing this vision with a heavy emphasis on artificial intelligence. The company is integrating agentic AI and generative AI into its platform to offer intelligent, chat-based interactions that streamline document and data processing. This AI-driven innovation promises to accelerate sourcing, improve supplier collaboration, and enable real-time risk mitigation, thereby enhancing both customer experience and operational excellence.
Overall, the new GCC in Hyderabad and the backing of Vista Equity Partners signify a decisive move by Jaggaer to position itself at the forefront of AI-powered procurement solutions. For Robert F. Smith and Vista, this investment represents a continued strategic focus on technology enterprises that bridge global talent pools and markets, ultimately creating value that spans industries and geographies. The expansion reinforces Hyderabad’s role as a coveted destination for multinational firms seeking to combine engineering talent with advanced AI capabilities, a trend likely to shape the future landscape of global enterprise software development.
Source: Noah Wire Services
